In today's hyper-digital world where emails, social media posts and ads bombard consumers constantly, it can be challenging to make your business messages stand out. But, what if there was a method to break through the clutter and engage with your audience on a deeper level? Allow us to reintroduce you to Direct Mail!
While you might think Direct Mail is an 'old school' marketing tool, it is in fact, making a strong comeback. Many well-known global brands are discovering that this traditional marketing tactic offers numerous advantages that digital marketing lacks.
What makes Direct Mail so powerful?
Yes, the immediacy of digital marketing can be appealing, but it also comes with drawbacks. It's unlikely that you have never deleted an email or scrolled past an ad on social media without reading it. Our constant exposure to online content has desensitized us, which is why Direct Mail stands out now more than ever.
A well-designed piece of Direct Mail has the power to stay in our memory for a longer period compared to an email or social media post, it doesn't simply disappear with a scroll. Studies indicate that 70% of customers perceive higher value in receiving Direct Mail compared to email, as the tactile interaction with a postcard or flyer leaves a lasting impression.
Examples from global brands:
Sephora - This cosmetics giant uses Direct Mail to promote their loyalty programme, sending personalised catalogues to members. These catalogues feature exclusive offers, product recommendations, and tips from experts, making the recipient feel special and increasing engagement.
Specsavers - Specsavers aimed to boost the amount of customers visiting their store in order to address their hearing issues. When the recipient opened the mail, they included dialogue to convey their message. Clever, right?
Nestlé, Kit Kat Chunky – With a personalised “we’re sorry we couldn’t deliver your parcel” postcard, Nestlé invited consumers to redeem their Kit Kat from a local newsagent, stating that it wouldn’t fit through the letterbox. Through customizing each postcard and stimulating consumers tastes, Nestlé was able to attract their audience, which resulted in a significant surge in purchases.
Marks & Spencer – A household name, combines Direct Mail with their digital marketing efforts to drive in-store traffic. Their seasonal catalogues often include exclusive discount codes that customers can only redeem in person, creating an effective incentive to visit their physical locations.
So, how can you use Direct Mail to boost your marketing efforts?
Begin by recognizing your target audience and create a personalised mail piece that speaks directly to them. Use high-quality design and materials that reflect your brands identity, and ensure that the content is engaging and relevant to your customers' preferences. Check out our guide on 'Effective Direct Mail Design' for useful tips!
Is it time to rediscover Direct Mail?
In an era of digital noise, Direct Mail offers a refreshing change; It's personal, tangible and memorable. Like the brands above, it's time for your business to also rediscover the potential of Direct Mail.
Through integrating Direct Mail into your marketing strategy, you can provide customers with an omnichannel experience that digital alone cannot. So, why not start planning your next campaign? Feel free to get creative, using various formats like brochures or postcards to stand out; Letters offer a more official feel and are likely to be opened, postcards are perfect for visually striking messages and e-commerce promotions, while self-mailers give you the space to present more detailed information. With the correct strategy, Direct Mail has the potential to become a strong tool in your marketing toolkit.