Direct mail blog | Tips, guides & insights | Stannp.com

Why you should consider skipping the Christmas card.

Written by Sam Heaton | Nov 3, 2026, 6:15:00 p.m.

The business holiday card is probably the most sent, least remembered piece of mail of the year. It arrives in the same two weeks as everyone else's, says the same thing, and ends up pinned to a break room board next to thirty others.

For most of the year, Canadian mailboxes are quiet. Households received an average of just two letters a week in 2025, according to Canada Post's 2025 Annual Report. Then December arrives, the cards pile up, and yours becomes one of many. When everyone sends at once, nobody stands out.

This guide makes the case for holiday mail that lands after the rush instead, and shows you how to plan it now.

Key takeaways

  • December is the most crowded month in the mailbox, so a generic holiday card is easy to overlook.
  • A thank-you that lands in the first weeks of January faces far less competition.
  • A thank-you with a specific reason beats a generic seasonal greeting every time.
  • Personalization costs nothing extra on Stannp.com, so every card can reference something real.
  • Plan, design and schedule it now, then let it go out on the date you choose.

Why is December the hardest month to get noticed?

Because every other business has had the same idea. Your card is competing with suppliers, banks, charities, retailers and the recipient's own friends and family.

Black Friday offers and year-end appeals pile in too, so the mailbox only gets busier from late November on.

A standard business card adds very little to that pile. A printed signature and "Happy holidays from all of us" don't tell the reader anything they'll remember in January.

When should you send holiday mail instead?

Send it after the rush. Canadian Thanksgiving has been and gone, so January is your window.

The first two weeks of January are quiet. The cards have come down, the inbox is full of returns emails, and a well-timed piece of mail stands out. It also gives you a fresh, natural reason to get in touch: the start of a new year.

If you're deciding how often to mail through the year, our guide to direct mail frequency covers how to space your sends.

What should you send instead of a holiday card?

Send something with a reason behind it. A message that refers to the year you've had together will always land better than a generic greeting.

  • A thank-you with a reason. Thank them for something specific: their first order, five years as a customer, or a project you delivered together.
  • A year in review. Share a few highlights from their year with you, such as orders placed, events attended or money saved.
  • A New Year welcome. Look ahead instead of back. Tell them what's coming in the new year and why it matters to them.
  • A first offer of the year. Give your best customers early access to something in January, when competition for attention is low.

For format, the 6x9 postcard is the natural choice. It's a popular size, with room for a strong image on the front and a personal message on the back. There's no envelope to open, so your message is on show the moment it lands.

Looking for more seasonal ideas? Last year's 5 Christmas direct mail campaigns and our New Year campaign ideas are good places to start.

Does this work for B2B?

Yes, and arguably it works better. Business holiday cards are the most predictable mail of all, and they tend to pile up on front desks.

A thank-you that arrives in the first week back after New Year's lands on a quiet desk. It reminds your clients, suppliers and partners that you value the relationship before any new year budget conversations start.

It's also a strong retention move, and Canadians are open to it. Canada Post research found that 47% of Canadians say mail is the most believable form of advertising, and about a third see mailbox advertising as a great way for companies they deal with to get their attention. Our guide to adding direct mail to your retention strategy goes further.

How do you make it feel personal, not mass-produced?

Use your data. Stannp.com charges the same price whether every postcard is identical or completely personalized, so there's no reason to send a generic one.

Merge fields let you add first names, company names, account managers and customer start dates. Variable images let you change the picture for different groups, such as one design for long-standing customers and another for people who joined this year.

Add a QR code that links to a personal video, a thank-you offer or a short year-in-review page. QR code tracking then shows you who scanned and when. Our guide on how to personalize direct mail has more ideas.

How to plan your January send now.

The best time to plan a January send is November. Here's how to get it done before the holiday rush.

  1. Pick your date. Aim for the first two weeks of January.
  2. Choose your audience. Your best customers, your newest customers, or lapsed customers you'd like back.
  3. Write one clear message. A specific thank-you or a look ahead, with one call to action.
  4. Design the postcard. Use the in-platform editor or upload your own design, and leave room for personal details.
  5. Add a QR code. Link it to something worth scanning and track the response.
  6. Test small. With no minimum order, you can send a handful to check everything looks right.
  7. Schedule it. Set the send date now with campaign scheduling, so it goes out on time while you're enjoying the break.

Send the card people actually remember.

This year, skip the pile. Create your free Stannp.com account, design your thank-you or New Year postcard, and schedule it to land when your customers will actually notice it.

Already using Stannp.com? Log in to design and schedule your postcard from your dashboard.

Frequently asked questions.

Should businesses still send holiday cards?

Yes, as long as it earns its place. A generic card sent in mid-December tends to blend in, so make it personal or move it to a quieter window. A thank-you sent in early January often gets more attention.

When is the best time to send a business thank-you card?

In the first two weeks of January. It avoids the December rush, so your card has a better chance of being read and remembered.

What can I send instead of a holiday card?

A thank-you with a specific reason, a year-in-review postcard, a New Year welcome, or an early offer for the new year. Anything that refers to the customer's own relationship with you will stand out more than a seasonal greeting.

Is a postcard too casual for a business thank-you?

Not if it's well designed and personal. A 6x9 postcard gives you room for a strong image and a real message, and there's no envelope standing between your customer and what you've written.

How do I personalize cards for hundreds of customers?

Upload your customer list and use merge fields to add names, company details and other information to each postcard. On Stannp.com, personalization costs the same as sending identical mail.

Is a New Year card a good alternative to a holiday card?

Yes. It lands when mailboxes are quiet, gives you a fresh reason to get in touch, and lets you look ahead to what's coming rather than back at the year.

The best holiday mail isn't the card that arrives with everyone else's. It's the one that arrives when they're ready to read it. Get started for free and plan yours today.